Crowne Plaza Queenstown, An Ihg Hotel, Queenstown
About the Hotel
Crowne Plaza Queenstown, an IHG Hotel, is strategically located opposite the historic Steamer Wharf, ideal for easy access to dining and entertainment. This hotel boasts breathtaking views of Lake Wakatipu and The Remarkables mountain range, making it a prime destination for both adventure seekers and leisure travelers. The property is known for its commitment to comfort and luxury, complemented by a range of family-friendly amenities.
Location
Centrally located, the hotel is just a short walk from Queenstown's main streets, making it convenient for guests to explore the area. Valet parking is available at the entrance, and an airport shuttle service can be arranged. The property’s proximity to the bus stop ensures easy access for travelers exploring the region.
Rooms
The hotel offers a variety of room types, including Balcony, Lakeview, and Mountain View options. Each room features luxurious bedding, flat-screen TVs, and complimentary Wi-Fi. Many rooms come with private balconies that provide stunning views over the lake or mountains. The Sleep Advantage program ensures guests can enjoy a restful night with aromatherapy kits and premium bedding.
Eat & Drink
Threesixty Restaurant & Bar serves as the hotel’s dining venue, offering a variety of meals from breakfast to dinner. The restaurant is known for its fresh local dishes and fine wines, including prominent Central Otago selections. Guests can enjoy a relaxing dining experience while taking in the panoramic lakefront views.
Leisure & Business
Crowne Plaza Queenstown features a fitness center with 24-hour access and wellness options for maintaining an active lifestyle. The hotel provides four flexible meeting venues with advanced technology, ideal for conferences and events. Additionally, pre-function spaces, including a private courtyard, allow for breaks with spectacular vistas.
Select your room type
Price and Room Availability Calendar
Getting around
A list of all available modes of transport
Facilities
General
- No smoking on site
- Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- Express check-in/ -out
- No pets allowed
- Rooms/ Facilities for disabled
- 24-hour security
- Luggage storage
- Ski storage
- Lift
- Coffee shop
- Fireplace
- Smoke detectors
- Electric vehicle charging station
- Fire extinguishers
- Key card access
- Key access
Sports & Fitness
- Fitness centre
- Skiing
- Hiking
- Cycling
Guest Parking
- Electric kettle
Services
- Valet parking
- Room service
- Laundry
- Dry cleaning
- Tours/Ticket assistance
- Welcome drink
- Happy hour
Dining
- In-room breakfast
- Restaurant
- Bar/ Lounge area
- Picnic area/ Tables
- Packed lunches
- Special diet menus
Business
- Business centre
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cots
- Babysitting/Child services
- Children's buffet
- Board games
Spa & Leisure
- Sun terrace
- Garden area
Room features
- Air conditioning
- Heating
- Mini-bar
- Garden furniture
- Ironing facilities
Bathroom
- Free toiletries
Self-catering
- Electric kettle
Media
- Flat-screen TV
- AM/FM alarm clock
Location
Reviews and Ratings
I was thrilled with the garden view from my room, although it showed some signs of wear, particularly on the bathroom doors. The early check-in was a nice touch, and overall, the room was clean and comfortable. The hotel's proximity to the lake and city center was fantastic, allowing easy access to all the cafes, restaurants, and nightlife in Queenstown. The front desk staff were incredibly helpful, although a bit more direction towards amenities upon arrival would have been appreciated. Dining was a highlight with a great selection and a lovely view of the lake, surpassing even some neighboring luxury hotels. While the valet service was disappointing, the concierge provided excellent recommendations for activities nearby, making my stay even more enjoyable.
The hotel is ideally located in the town center, making it easy to access all shops and restaurants. The rooms, though not overly spacious, are nicely appointed with a comfortable bed and a very good shower. The service provided by the staff was exceptional, going above and beyond for their guests. The dining experience was good overall, with some minor organizational issues. The hotel's location is perfect for exploring the city center.
The hotel offers spacious and well-equipped rooms overlooking the lake, although more lighting options would be beneficial. The service provided by all staff members was exceptional, from reception to housekeeping. The location is unbeatable, right across the street from the lake, with easy access to shops and restaurants. The dining experience was top-notch, with delicious options and a beautiful lake view.
I had a mixed experience at the hotel. The rooms were decent but could have been warmer, and I had to request blankets. The service was exceptional, with staff going above and beyond to assist us. The location was perfect, right in the heart of Queenstown, but the dining options were inconsistent.
The hotel has a very central location with breathtaking views of the Lake, making it the best feature of this hotel. The rooms are well laid out, with good daily housekeeping and toiletry replenishment, but we found rubbish from the previous occupants behind the furniture and our room was affected by dampness.
The hotel is a great option with nice and spacious rooms offering fantastic room service. The service from reception to housekeeping is top-notch, creating a pleasant stay. The location is fabulous, close to the water front and with stunning views. Dining options are good with a variety of choices. However, some areas of the hotel show signs of wear and the food pricing may not match the quality.
The hotel had tired rooms but a nice courtyard view of the lake from the balcony. The guest laundry added convenience, but it could use a refresh. The size of the room was pleasant overall.
My stay at this hotel was a mix of positives and negatives. While the rooms were spacious, comfortable, and quiet, they could definitely benefit from a makeover. The service was outstanding, with staff going above and beyond to make our stay memorable. The location was perfect, right by the waterfront and within easy reach of local attractions. Dining options were good, offering delicious meals with a lovely view. Overall, a decent choice with some areas needing improvement.
My stay at the hotel was a mix of great views and friendly service but with a bit of a chilling experience in the rooms. The location is excellent for exploring the town, and dining had its ups and downs.
I had a very pleasant and comfortable stay at the hotel. The room opened onto a tiny balcony on the steep hill at road level with a view of parked cars, but to run an exit pathway the same style but from the opposite direction would have been better. The harbor view was nice, though.
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